teamwork

Employee Spotlight

BySherry Carnahan 2024-05-212024-07-02

On Earth Day last month, our COO, James Carnahan (shown above in the Aussie hat) and volunteers from Riverkeepers Ohio, set out on Ohio’s waterways to clean up trash and debris from Summit Lake and the Tuscarawas River near where they live.

Riverkeepers Ohio was formed after James discovered and reported a major oil spill in the Tuscarawas River on July 6, 2023 while on his way to his favorite fishing hole. He went back two days later only to discover that the spill was actually more extensive than anyone thought.

That’s a Wrap! – Schwab’s Transition that is!

BySherry Carnahan 2023-09-292024-08-07

As September comes to an end, we are busy wrapping up the loose ends from the recent TD – Schwab transition. Overall, we felt the transition went very smoothly. Most of the issues we saw were fairly isolated or things we anticipated. Service team hold times are returning to normal as the new service team members that transitioned from TD seem to be gaining confidence and familiarity with the processes.

Employee Spotlight

That’s a Wrap! – Schwab’s Transition that is!

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