Pioneering the Virtual Assistant Industry serving Financial Advisors Nationwide, since 1992.
It’s been three years since our last review on cloud storage and file sharing platforms. With so many updates and platforms to choose from, we knew it was time for another review of the most common cloud storage and file sharing platforms that we work with every day. For those that are searching for a…
As September comes to an end, we are busy wrapping up the loose ends from the recent TD – Schwab transition. Overall, we felt the transition went very smoothly. Most of the issues we saw were fairly isolated or things we anticipated. Service team hold times are returning to normal as the new service team members that transitioned from TD seem to be gaining confidence and familiarity with the processes.
If you find that you’re often asking yourself “Where in the heck did I file that document?”, it’s probably not your memory failing but more likely that your filing system needs a makeover. Common sense suggests that having a folder for every type of document would make finding a particular document quick and easy, which…
An Advisor of ours posed the question, “In light of the Equifax issues, have we experienced any problems with opening new brokerage accounts?” My immediate response would have been, “Negative” just because I hadn’t been having any problems with accounts. But to be certain that the accounts I have been working on were not the…
With everyone thinking of fresh and new, now is a good time to send out a call for updates from clients on what has changed in the past year. From our experience, clients often make changes and forget to send those changes to advisors for updating. Things such as: Beneficiary updates Email, phone and address…
While everyone is busy getting ready for the upcoming holidays, we here at Total Office, Inc. are busy helping advisors process their client’s RMD’s before the end of the year. This process includes auditing qualified accounts that are on automatic RMD withdrawal to ensure that they have been or will be taken out correctly….